PRIVACY POLICY

Last Updated: January 12, 2026

 

This Privacy Policy describes how Hatala.Store (the “Site”, “we”, “us”, or “our”), a property of HO KINH DOANH DINH VAN ANH, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hatala.store (the “Site”).

1. COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information: Examples include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. We collect this information to accurately load the Site for you and to perform analytics on Site usage to optimize our Site.
  • Order Information: Examples include name, billing address, shipping address, payment information (including email address and phone number). We collect this information to fulfill our contract with you (shipping products, sending invoices/order confirmations) and to communicate with you.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the personal information we collect to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

  • Fraud Screening: We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address).
  • Fulfillment: We use Order Information to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

3. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

  • Fulfillment Partners: We share necessary shipping information (Name, Address, Phone number) with our third-party fulfillment partners to produce and ship your order.
  • Google Analytics: We use Google Analytics to help us understand how our customers use the Site.
  • Microsoft Advertising: We share data with Microsoft Advertising to measure the performance of our advertising campaigns and to improve our services.
  • Payment Processors: We use PayPal to process payments securely. We do not store your full credit card details on our servers. The data shared with payment processors is limited to what is necessary to process the transaction.
  • Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

5. BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Opt-out: You can opt out of targeted advertising by using the links below:

6. MINORS

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

7. YOUR RIGHTS (GDPR & CCPA)

  • GDPR (Europe): If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
  • CCPA (California): If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

If you would like to exercise these rights, please contact us through the contact information below.

8. CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

Store Name: Hatala.Store
Governing Entity (Chủ sở hữu): HO KINH DOANH DINH VAN ANH
Email: support@hatala.store
Phone: +84 979 487 605
Address: Dong Tam Village, Xuan Loi Commune, Lap Thach District, Vinh Phuc Province, Vietnam.
Business License ID: 8441145317-001